Shipping Policy

1. Which countries do you ship to?

We ship our products worldwide, subject to any restrictions that may apply depending on the destination country or shipping carrier.

2. How is the delivery time calculated?

The estimated delivery time depends on several stages:

Order Processing:
Once your payment has been authorized and confirmed, we will begin processing your order. Order processing generally takes 2 to 4 business days.

Shipping Time:
Once your order has been processed, it will be handed over to the shipping carrier. The average delivery time to Canada is 14 to 28 days, although your package may arrive sooner.

Please note that these delivery times are estimates and are not guaranteed. Delays may occasionally occur due to transportation, carrier operations, or customs clearance.

3. How much does shipping cost?

Shipping costs are calculated based on your delivery address and the weight of your order.

• Shipping fees start from $4.90.
• Free shipping may be available on orders of $40 or more, depending on current promotions and offers.

Any applicable shipping charges will be displayed during the checkout process.

4. Important Information About Your Shipping Address

Please carefully check all shipping information before completing your order.

An incorrect, incomplete, or missing address may result in delivery delays or prevent your package from being delivered.

If we need to contact you to correct or complete your shipping information, the processing of your order may be delayed.

In some cases, particularly when the address provided does not allow delivery, the package may be returned to our shipping address.

5. Customs Clearance Delays

For international orders, delays may occasionally occur due to customs clearance procedures in the destination country. These delays are beyond our control and may vary depending on the country.

We therefore recommend providing a complete and accurate delivery address to help ensure the smooth transportation of your order.